Quote Originally Posted by superstator View Post
I wasn't under any illusions it'd be quick, but it would be nice to know I haven't been forgotten. And if he really does have that big a backlog of work, maybe it's time to hire some helpers? A six month waiting list is one thing, but 14 months without any communication is too much.
You are 100% correct on all accounts. If he can't/won't hire more help, he needs to stop taking orders until he gets caught up. Taking someone's money and then not communicating with them for more than a year is theft. If he was in the US, no judge would side with him.

This is always my fear when dealing with people/businesses overseas. If you have a problem, you're pretty much at their mercy.


Colin