Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16

Thread: Pegasus Parts

  1. #11
    Join Date
    Mar 2015
    Location
    Denver, CO
    Posts
    150

    Default

    Quote Originally Posted by superstator View Post
    I wasn't under any illusions it'd be quick, but it would be nice to know I haven't been forgotten. And if he really does have that big a backlog of work, maybe it's time to hire some helpers? A six month waiting list is one thing, but 14 months without any communication is too much.
    You are 100% correct on all accounts. If he can't/won't hire more help, he needs to stop taking orders until he gets caught up. Taking someone's money and then not communicating with them for more than a year is theft. If he was in the US, no judge would side with him.

    This is always my fear when dealing with people/businesses overseas. If you have a problem, you're pretty much at their mercy.


    Colin

  2. #12
    Join Date
    Apr 2013
    Location
    Park City UT
    Posts
    167

    Default

    Right you are. With the numerous ways to communicate these days there is no excuse not to reply to customers that have already plunked down their hard earned cash. Over a year.... come on! These guys ( or in this case this guy) deserve a thumbs DOWN!

    Rob
    Bugeye88

  3. #13
    Join Date
    Aug 2008
    Location
    Portland, OR
    Posts
    298

    Default

    Well, it seems Pegasus has come back to life. A couple weeks ago I received an email out of the blue from them stating that things were moving along and my order was (still) about six months away from completion. They apologized for the delays and put it down to difficulties with suppliers.

    Now this week I've heard from them again explaining that they've actually received some of these delayed parts from their supplier. They also said they are hoping to ramp up production, but in the interest of doing so they are trying to collect balances on existing orders.

    I know there are others around here with orders pending. Have you heard similar things from them? I'm a bit torn between being excited to see progress, and having some serious misgivings after the delay and lack of communication until recently.
    '67 109 NADA #413 - rebuilding w/ TDI & galvy chassis.

  4. #14

    Default

    They've recently communicated with people that they are not fulfilling the pending bulkhead orders. I placed my order in Jan 2017. In Nov 2017, I was #9 in line. By Mar 2018, I progressed to #7 in line. (yay.) Seems to be all bull****. Today they told me to ask my credit card company to refund me the money I paid two years ago. I'm seeking legal counsel in the UK at the moment.

  5. #15
    Join Date
    Sep 2010
    Location
    killingworth CT
    Posts
    836

    Default

    There are other suppliers now for bulkheads, it used to be more difficult to find but there out there. I think they do things a little different across the pond, but I too would be waiting and wondering, where the $%^&* is my bulkhead? By the way what are they getting you for shipping?

  6. #16

    Default

    Quote Originally Posted by cedryck View Post
    what are they getting you for shipping?
    They're not shipping anything...(but they quoted a GBP 600 estimate for door to door back in 2017).

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About us
Unparalleled product knowledge. Our mission is to support all original Land Rover models no longer supported by your local Land Rover franchise. We offer the entire range of Land Rover Genuine Parts direct from Land Rover UK, as well as publish North America's largest Land Rover publication, Rovers Magazine.
Join us